FAQ's

Yes, we do have limited wheelchair accessible rooms available, subject to availability. Please contact us us directly to make advance arrangements.

Yes, we do have limited rooms with a bathtub available upon request, subject to availability and additional charges.

Smoking is strictly prohibited in all our guest rooms. Please approach our associates for directions to the nearest designated smoking areas. Do note that a cleaning fee of S$300 will apply should you decide to light up in the room.

Yes, we do have limited connecting rooms available upon request, subject to availability.

Cancellation / Deposit policy
For online bookings, a credit card is required at the time of booking. Deposit and cancellation policies are dependent on the rate plan booked. No refunds will be made for non-refundable bookings or reservations that are cancelled or modified within 48 hours prior to check-in date.
Please note that for all reservations, the hotel requires a cash deposit or valid credit card for incidental charges upon check-in. Debit cards cannot be used for the deposit.

Check-in Policy
To check-in to the hotel, the minimum age requirement is 18 years of age with a valid official identification (i.e. Passport, Identity Card).

Our hotel’s standard check-in time is after 2:00pm and check-out time is before 12:00pm, unless otherwise stated in the specific rate plan terms & conditions. Early check-in and late check-out requests are subject to availability and applicable charges. You may enquire with our reservations team prior to your arrival or our front office associates during your stay.

Alternatively, we offer to hold our guests’ luggage at the hotel before check-in and/or after check-out on the same day. You may approach our Front Desk at the lobby to make arrangement.

Our hotel offers many complimentary services for business and leisure travellers, services include WiFi and Local Calls.

Ramada Suites by Wyndham at Wailoaloa Beach Fiji Park features a fitness centre with cardio and training equipment, a 30-metre outdoor swimming pool, a business centre, a self-service laundromat, an adjoining mall catering to leisure and business travellers and a car park (subject to one parking coupon per day).

New Ubin Seafood Zhongshan Park is not halal certified. For halal options, you may drop by 21 on Rajah located at our sister hotel, Days Hotel, right across Zhongshan Park.

The Wyndham Rewards program awards points that can be redeemed for free hotel stays, airline tickets, retail purchases, tours and activities, car rentals and gift cards. You can earn points every time you stay at a participating Wyndham Hotels & Resorts property.

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